Business Services Team Manager

Canonical; Toronto; Remote; CAD 70,000 - 110,000; Full time

Job summary

Join a pioneering open-source tech firm as a Business Services Team Manager, where you'll lead travel, logistics, and event planning for a globally distributed team. This role requires exceptional coordination and management skills to ensure seamless operations across various departments. You'll oversee large-scale events, manage expense policies, and provide executive support, all while fostering relationships within a multicultural environment. With competitive compensation and a commitment to innovation, this is an exciting opportunity to make a significant impact in a dynamic tech landscape.

Benefits

Annual Performance Bonuses

Learning Budgets

Travel Perks

Flexible Work Environment

Qualifications

• Exceptional academic record from high school and university.
• Undergraduate degree in a technical or business field.

Responsibilities

• Lead travel logistics and event planning for large-scale company events.
• Oversee expense claims and ensure policy compliance.
• Provide executive assistance for company leaders.

Skills

Leadership Skills

Project Management

Event Planning

Budgeting

Interpersonal Skills

Decision-Making

Logistics Management

Education

Undergraduate Degree in Business or Technical Field

High School Diploma

Job description

Join to apply for the Business Services Team Manager role at Canonical.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across various sectors. We are a founder-led, profitable, and growing company.

We are hiring a Business Services Team Manager to lead travel, logistics, event planning, scheduling, expense policy, and administration. This executive role demands excellent coordination, planning, decision-making, budgeting, procurement, reporting, and management skills in a fast-paced tech environment.

The team manages large-scale company events involving travel for hundreds of employees across 80+ countries, held quarterly. Responsibilities include travel procurement and logistics, visas, handling travel issues, and ensuring safety and efficiency. The team also oversees expense claims to ensure fairness and transparency, handling significant operational costs and decisions.

Additional responsibilities include providing 'EA'-like services for company leaders, such as scheduling, report coordination, delegated approvals, and small project management.

Location: Worldwide, home-based, with exceptions in locations with offices (London, Taipei, Beijing).

Leadership and Accountability

This team impacts every department at Canonical. The manager must have sound judgment, interpersonal skills, confidence in policy enforcement, and a strong work ethic. The role involves participating in all company events to foster relationships and ensure smooth operations.

Team Responsibilities:

• Travel approvals, logistics, and operations
• Expense review aligned with policies
• Planning quarterly large-scale events
• Managing facilities for executive briefings and operations
• Implementing global health, safety, and duty of care policies

Candidate Requirements:

• Exceptional academic record from high school and university
• Undergraduate degree in a technical or business field
• Drive and a history of exceeding expectations
• Leadership and management skills
• Good judgment in financial, policy, and interpersonal matters
• Ability to work in a multicultural, global organization
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, self-awareness
• Result-oriented with strong commitment to deadlines
• Willingness to travel up to four times a year, with trips lasting up to two weeks

Additional Skills (Optional):

• Travel industry experience
• Project and event management experience
• Business and corporate administration experience

What We Offer:

Competitive worldwide compensation, annual reviews, performance bonuses, and benefits including learning budgets, travel perks, and more. We support a distributed work environment with occasional in-person team sprints.

About Canonical:

Canonical is a pioneering open source tech firm, publisher of Ubuntu, and a leader in AI, IoT, and cloud platforms. We are a remote-first company since 2004, committed to excellence, diversity, and innovation.

We are an equal opportunity employer, valuing diversity and inclusion.