Customer Service Specialist - 18-Month Hybrid Contract

Univar Solutions; Edmonton; Hybrid; CAD 42,000 - 58,000; Full time

Job summary

Univar Solutions in Edmonton is seeking a Customer Service Specialist for an 18-month contract to handle order intake, processing from start to finish, and provide a single point of contact for customers. You will coordinate order fulfillment and resolve issues to ensure a consistent experience.

Requirements include a university degree or college diploma with two years in customer service, strong organizational and problem-solving skills, and proficiency with Microsoft Office.

Qualifications

• University degree or College diploma with specialized training in a related field (i.e. chemistry, sales, or customer service) with two (2) years of customer service experience.
• Must have a strong organizational aptitude, be detailed oriented and have excellent time management skills
• Must have strong problem-solving skills with the ability to prioritize and multitask
• Must be a team player who is customer‑oriented and self‑motivated with a proven ability to interface confidently with internal and external stakeholders
• Must have strong computer skills using Microsoft Office suite including Outlook, Excel, and Word
• #LI-VL1 #LI-Hybrid

Responsibilities

• Receive and process customer orders
• Develop solutions to customer needs/opportunities
• Build and sustain long‑term customer partnerships
• Display effective communication and interpersonal skills
• Collaborate effectively with team members
• Resolve problems and non‑conformances quickly
• Other duties as required

Skills

Customer service

Organizational skills

Time management

Problem solving

Team player

Microsoft Office

Education

University degree or College diploma

Tools

Microsoft Office

Job description

Univar Solutions in Edmonton is seeking a Customer Service Specialist for an 18-month contract to handle order intake, processing from start to finish, and provide a single point of contact for customers. You will coordinate order fulfillment and resolve issues to ensure a consistent experience.

Requirements include a university degree or college diploma with two years in customer service, strong organizational and problem-solving skills, and proficiency with Microsoft Office.