Customer Service Representative - Workforce

Express Employment Professionals - Cincinnati East; Coquitlam; On-site; CAD 30,000 - 33,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking Customer Service Representatives to support the Tri-Cities region, including Coquitlam, Port Coquitlam, and Port Moody. These roles offer a casual/contract/ permanent pool for short-term coverage and ongoing support.

Responsibilities include protecting client information, meeting deadlines, and collaborating with internal teams or vendors. Roles range from 1 day to longer-term opportunities, with daytime hours and close-to-home

Qualifications

• Minimum 3-5 years of customer service experience.
• Strong and accurate data entry skills.
• Excellent written and verbal communication skills to communicate with clients.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Willingness to learn and contribute as part of a team.
• Flexible availability, including the ability to work on short notice and adapt to different workplaces.

Responsibilities

• Ensure compliance with internal controls.
• Collaborate with internal teams or external vendors/clients.
• Maintain confidentiality of client information.
• Meet tight deadlines in a fast-paced or transition environment.

Skills

Customer service

Communication

Data entry

Time management

Teamwork

Tools

MS Office

MS Word

MS Excel

MS Outlook

Job description

We are currently recruiting forCustomer Service Representativesto support our clients across theTri-Cities region, includingCoquitlam, Port Coquitlam, and Port Moody. Successful candidates will join ourcasual/contract/permanent pool, providing short-term coverage and support as needed.

Requirements

• Minimum3-5 years of customer service experience
• Intermediate proficiencyinMS Suite: Word, Excel, Outlook
• Strong and accurate data entry skills
• Excellentwritten and verbal communication skills to communicate with clients
• Ability toprioritize tasksand meet deadlines in afast-paced environment
• Willingness to learn and contribute as part of a team
• Flexible availability, including the ability to work on short notice and adapt to different workplaces

Key Responsibilities

• Ensure compliance withinternal controls
• Collaborate with internal teams or external vendors/clients
• Maintainconfidentialityof client information
• Meet tight deadlines in afast-paced or transition environment

What’s In It for You

• Full-time and part-time, permanent/contract/temporary opportunities
• Assignments range from1 day up to 1-2 weeks or permanent roles
• Monday to Friday, daytime hours
• Work close to home within theTri-Citiesarea
• Competitive pay: $22-$24 per hour

Additional Information

• This position is open to all qualified applicants who arelegally entitled to work in British Columbia.
• Onlyelectronic applicationswill be accepted.
• The posting will remain open until a competitive candidate pool has been identified.

We thank all applicants for their interest;only those selected for further consideration will be contacted, typically within2 business days.