Customer Service Representative

Force Inspection Services; Saskatoon; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive wage and benefits package

Career development and growth

Company events and social club

Job summary

Inland Steel Products in Saskatoon is seeking a Customer Service Representative to be the first point of contact for customers at our scale facility and warehouse. You will handle payments, create scale tickets, enter weights and prices, and maintain a friendly, professional service standard.

The role is permanent and full-time, Monday to Friday, 8:00 a.m. to 4:30 p.m., with opportunities for growth and a comprehensive benefits package.

Qualifications

• Previous experience in customer service.
• Excellent verbal and written communication skills.
• Interpersonal and problem-solving skills.
• A high level of accountability and integrity.
• Knowledge of proper cash handling procedures.
• Proficiency with computers.
• Attention to detail and excellent organizational skills.
• Able to lift and handle materials in a physically demanding warehouse environment.
• A valid Class 5 Driver's License.

Responsibilities

• Facilitate the customer experience from start to finish.
• Handle retail customer payments/transactions in person.
• Create scale tickets and enter weights and prices into our internal operating system.
• Receiving, sorting, and processing metal materials.
• Providing friendly, professional, and helpful service in customer interactions.
• Perform housekeeping to ensure work area cleanliness.
• Travel to our other Branches may be required.

Skills

Customer service experience

Communication skills

Interpersonal skills

Accountability and integrity

Cash handling procedures

Computer proficiency

Attention to detail

Organizational skills

Physical stamina

Tools

Point of sale systems

Internal operating system

Job description

• Employee Type Hourly - Full-Time
• Manage Others No

Contact information

• Email [e-mail]

Description

Are you ready to be part of a growing and exciting industry that makes a real impact? We’re looking for a Customer Service Representative to join our dynamic team in the metal recycling industry. In this role, you’ll be the first point of contact for our customers—your positive attitude, strong communication skills, and dedication to service excellence will be key to our continued success. The ideal candidate will thrive in a fast-paced environment and be passionate about delivering great customer experiences.

Why You’ll Love This Role

As a Customer Service Representative, you won’t just be filling a position; you’ll play a key role in ensuring our customer service is exceptional while supporting the efficiency of daily operations. You will enjoy working out of our state-of-the-art scale facility and warehouse while frequently interacting with customers.

This is a Permanent, Full-Time position , Monday to Friday, 8:00 a.m. to 4:30 p.m.

Key Responsibilities

• Facilitate the customer experience from start to finish
• Handle retail customer payments/transactions in person
• Create scale tickets and enter weights and prices into our internal operating system
• Receiving, sorting, and processing metal materials
• Providing friendly, professional, and helpful service in customer interactions
• Perform housekeeping to ensure work area cleanliness
• Travel to our other Branches may be required

Qualifications

• Previous experience in customer service
• Excellent verbal and written communication skills
• Interpersonal and problem-solving skills
• A high level of accountability and integrity
• Knowledge of proper cash handling procedures
• Proficiency with computers
• Attention to detail and excellent organizational skills
• Able to lift and handle materials in a physically demanding warehouse environment
• A valid Class 5 Driver's License

What We Offer

• Competitive wage, comprehensive benefits package and a matching retirement savings plan
• Career development, continuous learning, and growth opportunities
• Company events and social club functions

At Inland Steel Products, we take pride in fostering long-term team member relationships and offering opportunities for career growth and continuous learning.

Ready to Make Your Mark?