Customer Service Representative

Hertz Global Holdings, Inc.; Calgary; In loco; CAD 20.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

40% off Hertz rentals

Discounted travel and food

Career growth with hands-on learning

Descrizione del lavoro

Hertz Global Holdings, Inc. is seeking a Part Time Customer Service Representative in Calgary who thrives on delivering outstanding service and driving customer satisfaction.

You’ll consult with customers on Hertz rentals, upsell products, and help maximize revenue while using AI-enabled screening tools. The role offers a base pay of CAD 17.50 per hour plus an average bonus of CAD 7.96 per hour, and benefits including rental discounts and growth opportunities.

Competenze

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Ability to multitask and upsell while addressing objections.

Mansioni

• Consult with customers on Hertz rentals and services.
• Maximize revenue opportunities by offering products and overcoming objections.

Conoscenze

Oral Communication

Written Communication

Multitasking

Upselling

Relationship Building

Descrizione del lavoro

Job Description

We are looking for a

Part Time Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot!

Hertz

Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an additional $7.96 per hour in addition to your hourly pay!

Wage: $17.50 per hour

Benefits And Perks

• Up to 40% off the base rate of any standard Hertz rental
• Discounted Travel and Food
• Career Growth with hands-on learning

Essential Requirements

The Customer Service Representative consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support.

Qualifications

Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.

We use AI-enabled tools to screen and/or assess applications against job-related criteria (e.g., minimum qualifications and keywords). All hiring decisions involve human review.

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.