Customer Service Associate

Hertz; Sidney; Hybrid; CAD 34,000 - 45,000; Full time

Benefits offered by this job

Rental discount

Travel discounts

Career growth

Medical & dental plan options

Vision plan

Retirement plan with employer matching

Employee assistance program

Educational reimbursement

Job summary

Hertz is seeking a Full Time Customer Service Associate in Sidney, BC to deliver outstanding service and drive customer satisfaction at every step of the rental experience. You will earn $21.26/hr with an average bonus incentive of $7.96 per hour, boosting total compensation.

This role features perks such as rental discounts, travel discounts, and a pathway for career growth. The ideal candidate will communicate effectively, build rapport with customers, multitask across inquiries, and

Qualifications

• Excellent verbal and written communication skills.
• Ability to build relationships with customers.
• Multitasking and upselling abilities.
• Valid driver license and clean driving record.

Responsibilities

• Consult with customers on Hertz rentals.
• Maximize revenue by offering products and services and overcoming objections.
• Provide world-class customer service and sales support.

Skills

Communication skills

Customer relationship

Multitasking

Upselling

Ownership & accountability

Job description

Wage: $21.26/hr

We are looking for a Full Time Customer Service Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot!
Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an additional $7.96 per hour in addition to your hourly pay!

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

• Up to 40% off the base rate of any standard Hertz rental
• Discounted Travel, gym membership and Food
• Career Growth with hands-on learning
• Medical, Dental & Vision plan options
• Retirement programs, including voluntary pension plan with employer matching
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts

Essential Requirements

The Customer Service Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support.

Qualifications:

Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.A valid driver license is required and a clean driver record.

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