Customer Service Associate

Hertz; Victoria; On-site; CAD 44,000 - 61,000; Full time

Benefits offered by this job

Up to 40% off base Hertz rental rate

Discounted travel

Gym membership

Food discounts

Career growth

Medical, dental & vision

Retirement plan with employer matching

Employee assistance program

Educational reimbursement

Job summary

Hertz Victoria is seeking a Full Time Customer Service Associate who delivers outstanding service and drives customer satisfaction. The role offers a base wage of $21.26/hr plus a bonus incentive averaging $7.96/hr, with additional earnings potential through performance incentives.

Eligible employees gain access to benefits including discounted travel, gym memberships, healthcare options, retirement plans with company match, and educational reimbursements.

Qualifications

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Strong multitasking and ownership mindset.
• Upsell and overcome customer objections.
• A valid driver license and clean record.

Responsibilities

• Consult with customers on Hertz rentals and maximize revenue opportunities.
• Offer products and services and address customer objections.
• Provide world class customer service and sales support.

Skills

Communication

Upselling

Relationship building

Multitasking

Ownership & accountability

Driver's license

Job description

Job Description

Wage: $21.26/hr

Full Time Customer Service Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot!

Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an additional $7.96 per hour in addition to your hourly pay!

Benefits And Perks

• Up to 40% off the base rate of any standard Hertz rental
• Discounted Travel, gym membership and Food
• Career Growth with hands-on learning
• Medical, Dental & Vision plan options
• Retirement programs, including voluntary pension plan with employer matching
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts

Essential Requirements

The Customer Service Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support.

Qualifications

Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative. A valid driver license is required and a clean driver record.

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.