Casual Customer Service Representative

Hertz; Richmond; Hybrid; CAD 24,000 - 33,000; Full time

Benefits offered by this job

Up to 40% off base Hertz rental rates

Discounted Travel and Food

Career Growth with hands-on learning

Job summary

Hertz in Richmond, BC is seeking a Customer Service and Sales Associate who is passionate about delivering outstanding service and driving customer satisfaction. The role offers a wage of $20.68 per hour with potential bonus incentives averaging $7.96 per hour in addition to base pay.

Perks include discounts on rentals, travel, and food, along with opportunities for career growth and hands-on learning. Strong communication and multitasking skills are essential to success in this customer-facing

Qualifications

• Strong oral and written communication skills.
• Ability to build relationships with customers and multitask effectively.
• Ability to upsell and overcome objections.

Responsibilities

• Consult with customers on Hertz rentals and maximize revenue opportunities by offering products and services.
• Provide world-class customer service and sales support to drive satisfaction.

Job description

We are looking for a casual Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot!

Wage: $20.68 per hour

Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive which averages an additional $7.96 per hour in addition to your hourly pay!

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

• Up to 40% off the base rate of any standard Hertz rental
• Discounted Travel and Food
• Career Growth with hands-on learning

Essential Requirements

The Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support.

Qualifications

Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.