Customer Service Rep FT Hourly

Leon's Furniture; Winnipeg; On-site; CAD 32,000 - 48,000; Full time

Benefits offered by this job

Benefits after 3 months

Profit sharing

Employee discounts

Growth opportunities

Education and training

Job summary

The Brick is seeking a full-time Customer Service Representative to deliver world-class service to our customers across Canada. The role focuses on resolving inquiries, processing orders, and maintaining accurate accounts; your positive attitude helps us uphold our long-standing reputation for customer care.

The ideal candidate communicates clearly, collaborates with teammates, and is flexible for evenings/weekends.

Qualifications

• Clear written and oral communication skills.
• Strong problem solving and analytical abilities.
• Exceptional organizational skills.
• Ability to work collaboratively with colleagues.
• Professional interaction with customers; some evenings/weekends required.

Responsibilities

• Completing daily reports and maintaining customer accounts.
• Responding promptly to inquiries and assisting with after-sales service.

Skills

Communication

Problem solving

Organization

Teamwork

Customer interaction

Job description

The Brick is currently looking for a Full Time Customer service representativewho is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business.

About Us:

The Brick Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 55 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined The Brick in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, The Brick can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

As a member of our team, you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after-sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made The Brick the envy of our competitors for over a century.

Requirements:

• Ability to communicate clearly, both written and orally
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts are required

We offer:

• Comprehensive Employee Benefit Package after 3 months
• Profit Sharing
• Employee Discounts & Partner Discount Programs
• The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
• Continuous, quality education and training on our products and sales techniques

Additional Information:

• We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, please specify them with your application in the " Do you want to tell us anything else about yourself? " section.