Customer Service – Part Time (The Brick)

Park Royal; West Vancouver; On-site; CAD 22,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paramedical services

Career development

Job summary

The Brick is seeking a Customer Service Associate at Park Royal in West Vancouver to deliver friendly, responsive service to customers and support orders in a busy retail setting.

You will respond to inquiries, drive loyalty, and operate with strong communication and teamwork. The position offers an hourly wage of $18.50 with benefits and growth opportunities.

Qualifications

• Team oriented
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Skills

Team oriented

Communication skills

Multitasking

Organization

Computer proficiency

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Role Title: Brick Associate, Customer Service

location: Park Royal

Salary Range: $18.50 Hourly

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities:

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications:

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick:

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional developmentA dynamic environment to showcase your leadership talents.