Customer Service & Moving Solutions Specialist

TWO MEN AND A TRUCK®; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading moving and transportation company seeks a Customer Service Representative in Etobicoke, Ontario. This entry-level position involves building relationships with customers, handling inquiries, and recommending services. Ideal candidates will possess excellent customer service and communication skills and have a high school diploma. Experience in customer service is required, and the role demands strong organizational abilities and attention to detail.

Qualifications

• Experience in customer service and/or office experience required.
• Ability to handle customer complaints professionally.
• Basic computer and keyboarding skills.

Responsibilities

• Acts as the first point of contact for customers.
• Inputs information in 'Movers Who Care®' software for cost estimates.
• Educates customers on services and procedures.

Skills

Excellent customer service skills

Effective listening and communication skills

Good grammar, voice, and diction

Good organizational and time management skills

Ability to analyze and solve problems effectively

Education

High school diploma or post graduate

Job description

A leading moving and transportation company seeks a Customer Service Representative in Etobicoke, Ontario. This entry-level position involves building relationships with customers, handling inquiries, and recommending services. Ideal candidates will possess excellent customer service and communication skills and have a high school diploma. Experience in customer service is required, and the role demands strong organizational abilities and attention to detail.