Customer Service & Equipment Support Pro

U-Haul; Edmonton; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Career stability

On-the-job training

Discounts

Job summary

U-Haul is seeking a Customer Service Representative in Edmonton to assist customers, manage rentals, and help with equipment inspection and setup. You will be part of a team delivering exceptional service and ensuring customers have the support they need on their journeys.

The role includes using U-Scan tech, arranging rentals, and handling invoices, with on-the-job education and opportunities for advancement within a supportive environment.

Qualifications

• Customer service orientation and friendly demeanor.
• Strong communication skills and problem-solving abilities.
• Comfort with using technology to assist customers.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment on the lot.
• Answer questions and educate customers regarding products and services.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Edmonton to assist customers, manage rentals, and help with equipment inspection and setup. You will be part of a team delivering exceptional service and ensuring customers have the support they need on their journeys.

The role includes using U-Scan tech, arranging rentals, and handling invoices, with on-the-job education and opportunities for advancement within a supportive environment.