CUSTOMER SERVICE CLERK | PACKAGING

Randstad; L'Ange-Gardien; On-site; CAD 30,000 - 32,000; Full time

Benefits offered by this job

Long-term assignment

Permanent placement potential

On-site parking

Group insurance

Job summary

Randstad Canada is seeking a Customer Service Clerk for Packaging in Côte-de-Beaupré. Immediate availability, day shift, Monday to Friday, with a long-term assignment and real potential for permanent placement after 3 months.

Expect hands-on training, a collaborative environment, and benefits once permanent status is obtained, including group insurance and RRSP. Strong French and English, plus customer service experience in manufacturing/distribution, are required.

Qualifications

• Advanced level of French and English required for managing customer accounts.
• 3 years of customer service experience, preferably in manufacturing or distribution.
• Detail-oriented with ability to manage multiple tasks.
• Ready to start quickly.
• Excellent prioritization and teamwork; strong computer literacy.
• Proficiency with MS Office and ability to learn ERP.

Responsibilities

• Handle customer inquiries (calls and emails) with professionalism and dynamism.
• Ensure accurate order entry into the internal system.
• Collaborate with sales, estimating, production, and logistics to ensure project follow-up.
• Keep clients informed about order status and resolve issues quickly.
• Rigorously keep the internal database up to date.

Skills

Bilingual (French/English)

Customer service mindset

Attention to detail

Time management

Teamwork

Tools

MS Office

ERP system

Job description

CUSTOMER SERVICE CLERK PACKAGING

CÔTE-DE-BEAUPRÉ

SALARY: $22 TO $23

AVAILABILITY: IMMEDIATE

You are known for your flawless English, attention to detail, and strong interpersonal skills.

You are looking for a stable, long-term assignment starting quickly.

A major manufacturing company and industry leader is seeking a dynamic customer service professional to join its production and distribution team.

Advantages

• A long-term, full-time assignment with a real opportunity for permanent placement after 3 months;
• Salary between $22 and $23 per hour, day shift, Monday to Friday;
• Hands-on training and comprehensive guidance to familiarize you with our products;
• A positive, collaborative work environment focused on teamwork;
• Access to group insurance, RRSP, and other company benefits once permanent status is obtained;
• Free on-site parking available.

Responsibilities

• Handle customer inquiries (calls and emails) with professionalism and dynamism;
• Ensure accurate order entry into the internal system;
• Collaborate closely with key departments (sales, estimating, production, and logistics) to ensure project follow-up;
• Keep clients informed about their order status and resolve issues with agility;
• Rigorously keep the internal database up to date.

Qualifications

• Advanced level of French and English required for managing customer accounts and communicating on a daily basis with English-speaking clients and employees located outside Quebec;
• Prior customer service experience (3 years), ideally in the manufacturing, industrial, or distribution sector, will be strongly considered;
• Attention to detail and demonstrated ability to manage multiple tasks simultaneously;
• Ready to start quickly.
• Excellent priority management, teamwork skills, and strong computer literacy;
• Proficiency in the Microsoft Office Suite (MS) and ability to learn an Enterprise Resource Planning system (ERP).

Summary

If you are known for your proactivity and your ability to manage priorities in a dynamic environment, we want to meet you.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.