Customer Service Centre Representative

Information Services Corporation; Regina; Hybrid; CAD 39,000 - 47,000; Full time

Benefits offered by this job

Great Place to Work

Hybrid work schedule

Education support

Competitive salary and benefits

Job summary

Information Services Corporation (ISC) in Regina, SK, is hiring a CSC Rep for permanent, full-time work with a hybrid schedule. The role focuses on registry services (Land Registry, PPR, BASR) and requires a two-year diploma and front-line customer service experience.

You will handle registrations, inquiries, and routine accounting duties with the Client Account Management System. ISC offers a Great Place to Work, education support, a competitive salary and benefits package, and opportunities

Qualifications

• A two year post-high school Diploma or equivalent training/experience.
• Experience in a front-line customer service environment.
• Knowledge of MS Office products and applications.
• Knowledge of basic accounting theories and principles.
• Asset: experience in a regulated, detail-orientated environment.

Responsibilities

• Provide instruction and support to clients including corporations, the public, government officials, banks and professional groups.
• Review, examine and research packets/submissions to ensure accurate and complete registrations.
• Perform accounting and clerical transactions using the Client Account Management System daily.

Skills

Customer service

MS Office

Accounting basics

Education

Two-year diploma

Tools

MS Office

Job description

Company Name: Information Services Corporation Location: Regina, SK. Requisition ID: JR0001007 Status: Permanent Full-time Vacancy Job Close Date: September 11, 2026 SGEU Level:6 $27.86 - $33.89

We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right hands, at the right time, means more than just using the right technology. Our people are what drives our innovation, growth, and well-being.

We are looking for a CSC Rep to help grow our business and contribute to our future. The CSC Rep primarily provides support for registry services including the Land Registry and Personal Property Registry (PPR) and Bank Act Security Registry (BASR). Reporting to Customer Service Centre Manager, other highlights include: Provides instruction to clients from corporations, the public, government officials, banks and professional groups such as Solicitors, Real Estate Representatives, etc. with regards to packet registrations/rejections, procedural inquiries, and registration questions. Ensures accurate and complete registration processing through review, examination, and research of packets/submissions. Performs accounting duties using the Client Account Management System daily, including financial and clerical transactions.

What you’ll need:

• A two (2) year post-high school Diploma (or) equivalent training and/or experience, as well as experience in a front-line customer service environment.
• Knowledge of administrative office procedures and processes.
• Knowledge of MS Office products and applications.
• Knowledge of basic accounting theories and principles.
• Candidates with experience in a regulated, detail-orientated environment will be considered an asset.

What we offer:

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team: We believe in progress with purpose. Innovative technology A record of sustainable growth, Investment in diversifying lines of business We support your growth. Career development opportunities Education support We care about people. Competitive salary and benefits package Hybrid work schedule Recognition programs Help us put the right information in the right hands, at the right time.

A little more about us:

ISC is a leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Headquartered in Canada, ISC is a leading provider of registry and information management services for public data and records. Throughout our history we have delivered value to our clients by providing solutions to manage, secure and administer information through our Registry Operations, Services and Technology Solutions segments.

ISC is focused on sustaining its core business while pursuing new growth opportunities. As an award-winning employer, ISC is committed to driving innovation and creating opportunities for growth. We are proud to support and invest in our diverse team of passionate people, and foster a culture of well-being.

ISC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.