Customer Service Center Representative

Information Services Corporation ISC; Regina; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Education support

Recognition programs

Job summary

A leading registry services provider is seeking a Customer Service Center Representative in Canada to support registry services. The role involves providing instructions to clients, reviewing registration packets, and performing accounting duties with the Client Account Management System. Candidates should have a two-year post-high school diploma and experience in customer service. The company offers a competitive salary, benefits package, and support for education. Applications are open until March 5, 2026.

Qualifications

• Experience in a front-line customer service environment.
• Knowledge of administrative office procedures and processes.
• Experience in a regulated, detail-oriented environment is an asset.

Responsibilities

• Provide support for registry services including Land Registry and Personal Property Registry.
• Give instruction to clients regarding registration questions and procedural inquiries.
• Perform financial transactions using the Client Account Management System.

Skills

Customer service experience

Knowledge of MS Office

Knowledge of accounting principles

Education

Two-year post-high school diploma or equivalent

Job description

Status: Two (2) Permanent Full-time & one (1) Temporary 18 month term

Job Close Date: March 5, 2026

We are ISC, an industry leading employer with a global presence. We provide registry and information management services for public data and records to our customers. Our mission of putting the right information in the right hands, at the right time, means more than just using the right technology. Our people are what drives our innovation, growth, and well‑being.

We are looking for a CSC Rep to help grow our business and contribute to our future.

The Customer Service Center Representative primarily provides support for registry services including the Land Registry and Personal Property Registry (PPR) and Bank Act Security Registry (BASR). Reporting to Customer Service Centre Manager, other highlights include:

• Provides instruction to clients from corporations, the public, government officials, banks and professional groups such as Solicitors, Real Estate Representatives, etc. with regards to packet registrations/rejections, procedural inquiries, and registration questions.
• Ensures accurate and complete registration processing through review, examination, and research of packets/submissions.
• Performs accounting duties using the Client Account Management System daily, including financial and clerical transactions.

What you’ll need:

• A two (2) year post‑high school Diploma (or) equivalent training and/or experience, as well as experience in a front‑line customer service environment.
• Knowledge of administrative office procedures and processes.
• Knowledge of MS Office products and applications.
• Knowledge of basic accounting theories and principles.
• Candidates with experience in a regulated, detail‑orientated environment will be considered an asset.

What we offer:

• A record of sustainable growth,
• Investment in diversifying lines of business

We support your growth.

• Education support

We care about people.

• Competitive salary and benefits package
• Recognition programs

A little more about us:

ISC (TSX: ISC) is a leading provider of registry and information management services for public data and records. Throughout our history, we’ve excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Help us put the right information in the right hands, at the right time. If this opportunity interests you, please apply by March 5, 2026. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted. If you are selected for an interview, please advise if you require any accommodations prior to the interview.