Customer Service Associate I

dollartree; Winnipeg; On-site; CAD 17,000 - 21,000; Part time

Job summary

Dollar Tree in Winnipeg is seeking a Customer Service Associate to create a positive shopping experience. You will assist customers with questions, manage sales at the cash register, and help stock shelves.

The role requires strong communication, organizational skills, and the ability to lift up to 50 lbs. Part-time hours from 600 to 1615, with a focus on safety and friendly service.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar setting is highly preferred.
• Ability to follow instructions and operate documents.
• Must be able to lift 30–50 lbs and perform physical tasks.
• Excellent customer service and communication skills required.
• Strong organizational and problem-solving abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and support stock replenishment.
• Ensure a clean, safe, and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Merchandise handling

Teamwork

Safety awareness

Communication

Education

High school diploma

Tools

Cash register/ POS

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time

600-1615

Regent Ave, Winnipeg, Manitoba R2C 5C6

Operations

40104

Dollar Tree