Customer Service Associate I

Dollar Tree Stores; Winnipeg; On-site; CAD 18,000 - 23,000; Part time

Job summary

Dollar Tree Stores in Winnipeg, Manitoba is seeking a Customer Service Associate to provide a welcoming shopping experience. You will assist customers, handle sales at the register, restock merchandise, and maintain store cleanliness.

The role requires good communication, reliability, and physical ability to lift 30–50 lbs. Prior retail or service experience is advantageous, with emphasis on safety and friendly interactions with customers and team members.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store recommended.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform physical tasks listed.
• Strong customer service, organization, and communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Maintain a positive, safe, and respectful environment with staff and customers.
• Clean and restock bathrooms; sweep and mop floors; take out trash; keep areas neat.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Cash handling

Education

High school diploma

Tools

Cash register

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations

• Manage sales transactions while working assigned cash register

• Maintain security of cash and protect company assets

• Keep the store well-stocked, and recover merchandise

• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

• Ability to follow instructions and interpret operational documents is required

• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

• Excellent customer service and relationship management skills are required

• Strong organizational and communication skills are required

• Strong problem-solving and decision-making skills are required

Part time

600-1615 Regent Ave,Winnipeg,Manitoba R2C 5C6

Operations

40104

Dollar Tree