Customer Service Associate I

dollartree; Brandon; On-site; CAD 30,000 - 36,000; Part time

Job summary

Dollar Tree in Brandon, MB is seeking a part-time Customer Service Associate to help deliver a friendly shopping experience. You will assist customers, ring up transactions, and keep the sales floor organized. The role requires the ability to lift 30–50 lbs, stand for extended periods, and communicate clearly with customers and team members.

Prior retail or service experience is preferred and professionalism is essential. Location: 3000 Victoria Ave, Brandon, Manitoba. Department: Operations.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail or service industry preferred.
• Ability to follow instructions and read operational documents.
• Physical ability to lift 30–50 lbs and stand for long periods.
• Excellent customer service and communication skills.
• Strong organizational and problem-solving abilities.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at cash register
• Maintain security of cash and protect assets
• Keep store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks
• Ensure a positive, safe, and respectful environment
• Maintain store cleanliness incl. bathrooms, floors, trash
• Other duties as assigned

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations

• Manage sales transactions while working assigned cash register

• Maintain security of cash and protect company assets

• Keep the store well-stocked, and recover merchandise

• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

• Ability to follow instructions and interpret operational documents is required

• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

• Excellent customer service and relationship management skills are required

• Strong organizational and communication skills are required

• Strong problem-solving and decision-making skills are required

Part time

3000

Victoria Ave,Brandon,Manitoba R7B 3Y3

Operations

40149

Dollar Tree