Customer Service Associate I

dollartree; Strathmore; On-site; CAD 19,000 - 25,000; Part time

Job summary

Dollar Tree is hiring a Customer Service Associate to provide a great shopping experience in Strathmore, Alberta. You will assist customers, handle transactions, stock shelves, and help unload shipments, while keeping the store clean and safe.

The role requires strong customer service, communication, and organizational skills, with physical ability to lift and stand for extended periods. Part-time position at a Dollar Tree location in Alberta.

Qualifications

• Experience in customer service in retail or similar environment.
• Ability to follow instructions and interpret operational documents.
• Strong interpersonal and communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a positive, safe and respectful environment with customers and colleagues.
• Maintain store cleanliness, restrooms, floors and overall presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Teamwork

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time101b - 900 Pine Road,Strathmore,Alberta T1P 0A2Operations40236Dollar Tree