Customer Service Associate I

dollartree; Wetaskiwin; On-site; CAD 19,000 - 25,000; Part time

Job summary

Dollar Tree in Wetaskiwin, Alberta is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, ring up purchases, and maintain a clean, well-stocked store.

Responsibilities include handling cash transactions, receiving merchandise, unloading trucks, and ensuring a safe, respectful environment for customers and team members.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform physical duties.
• Excellent customer service and relationship management skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.

Skills

Customer service

Communication skills

Problem-solving

Organization

Team interaction

Education

High school diploma or equivalent

Tools

Cash register

Inventory management

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time3725 56th Street,Wetaskiwin,Alberta T9A 2V6Operations40278Dollar Tree