Customer Service Associate I

dollartree; Lethbridge; On-site; CAD 19,000 - 23,000; Part time

Job summary

Dollar Tree is seeking a Customer Service Associate in Lethbridge, AB to deliver a great shopping experience. Responsibilities include assisting customers, handling sales at the register, stocking shelves, receiving and unloading merchandise, and maintaining a clean store environment.

The role requires good communication, reliability, and the ability to lift 30–50 lbs, with a focus on safety and customer satisfaction. This is a part-time position at 2 Avenue No, Lethbridge.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking and standing.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain store cleanliness and restock merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Follow safety procedures and company policies.

Skills

Customer service

Cash handling

Stock replenishment

Communication

Teamwork

Safety

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations


• Manage sales transactions while working assigned cash register


• Maintain security of cash and protect company assets


• Keep the store well-stocked, and recover merchandise


• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards


• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders


• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable


• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred


• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred


• Ability to follow instructions and interpret operational documents is required


• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting


• Excellent customer service and relationship management skills are required


• Strong organizational and communication skills are required


• Strong problem-solving and decision-making skills are required

Part timeUnit 35-1240 2 Avenue No,Lethbridge,Alberta T1H 0E4Operations40080Dollar Tree