Customer Service Associate I

Dollar Tree, Inc.; Winnipeg; On-site; CAD 17,000 - 21,000; Part time

Job summary

Dollar Tree in Winnipeg is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the cash register, and help keep the store safe and organized.

This role emphasizes customer service, teamwork, and adherence to store standards, including stocking merchandise, unloading trucks, and maintaining clean facilities. Prior retail experience is preferred, and lifting 30–50 lbs is required.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register and maintain cash security.
• Maintain stock by unloading trucks and replenishing shelves per productivity standards.
• Keep the store clean, restock bathrooms, sweep and mop floors, take out the trash.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Other duties as assigned

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Team collaboration

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time

600-1615 Regent Ave, Winnipeg, Manitoba R2C 5C6

Operations 40104 Dollar Tree

As a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team. We put value front and center – it's what our business is built on. At Dollar Tree Canada, we aim to go above and beyond the expectations of our customers and the communities we serve. We see an exciting path forward as a company, and our people will lead the way.