Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Vaughan; On-site; CAD 20,002 - 28,488; Part time

Benefits offered by this job

Support for candidates with disabilities

Job summary

DOLLAR TREE STORES CANADA, INC. in Vaughan is seeking a Customer Service Associate to provide customers with an exceptional shopping experience. Responsibilities include assisting customers, managing transactions, and maintaining store cleanliness.

The ideal candidate has a high school diploma, previous retail experience, and the ability to lift 30-50 lbs. This part-time role offers starting pay of $17.60 per hour in a supportive environment.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Must be able to lift between 30 and 50 lbs and meet physical demands.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and company assets.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Customer Service Associate

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Starting pay: $17.60 per hour.

Part‑time. 109‑200 Windflower Gate, Woodbridge, Ontario L4L 9L3. Operations 40096, Dollar Tree.

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.