Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Kingston; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for a Customer Service Associate in Kingston, Ontario. The role focuses on delivering a great shopping experience by assisting customers, managing transactions, and maintaining a clean store environment.

The ideal candidate should have a high school diploma, prior customer service experience, and be able to meet physical demands. The position offers starting pay of $17.60 per hour.

This is a part-time job located at 122 Princess St., Kingston, Ontario K7L 1A7.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to lift between 30 and 50 lbs. and meet physical demands.
• Excellent customer service and relationship management skills are mandatory.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive, safe, and respectful environment.
• Maintain cleanliness of the store including bathrooms and floors.

Skills

Customer service

Communication skills

Problem-solving skills

Organizational skills

Education

High school diploma or equivalent

Job description

Customer Service Associate

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

The starting pay for this position is $17.60 per hour.

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Part-time. 122 Princess St., Kingston, Ontario K7L 1A7. Operations 40228 Dollar Tree.