Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Midland; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for a part-time Customer Service Associate in Midland, Ontario. The role involves assisting customers, managing sales transactions, and maintaining store cleanliness to create a great shopping experience.

Ideal candidates will have customer service experience and strong communication skills. The position offers competitive pay starting at $17.60 per hour.

Qualifications

• Previous customer service experience in retail or similar environments preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and meet physical demands.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store cleanliness and stock levels.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills & Experience

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem‑solving and decision‑making skills required.

Compensation

The starting pay for this position is $17.60 per hour.

Location

Part time – 2-16825 Highway 12, Midland, Ontario L4R 4K3. Operations 40051 Dollar Tree.

Equal Employment Opportunity

At Dollar Tree Canada, we support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.