Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Angus; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a Customer Service Associate in Angus, Ontario. This role is focused on providing a great shopping experience and assisting customers with their needs.

Responsibilities include managing sales transactions, maintaining store cleanliness, and ensuring a secure environment. Preferred candidates have customer service experience and strong organizational skills. The starting pay is $17.60 per hour.

Qualifications

• Previous customer service experience is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30-50 lbs. and perform physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain security of cash and protect company assets.
• Ensure store cleanliness and merchandise availability.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications and Experience

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30‑50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

The starting pay for this position is $17.60 per hour.

Location: Part time, 3 Massey Street, Angus, Ontario L0M 1B0, Operations 40296, Dollar Tree.

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