Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Barrie; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for a Customer Service Associate to provide a great shopping experience in Barrie, Ontario. This part-time role involves assisting customers, managing cash register transactions, and ensuring store cleanliness.

The ideal candidate will have a high school diploma, previous retail experience, and strong communication skills. The starting pay is $17.60 per hour.

Qualifications

• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional, friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Compensation

Starting pay: $17.60 per hour.

Location

Part time: C4-33 Mapleview Drive W, Barrie, Ontario L4N 9H5, Operations 40094, Dollar Tree.

EEO Statement

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.