Customer Service Associate I

Dollar Tree, Inc.; City of Cold Lake; On-site; CAD 21,000 - 26,000; Part time

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate in Cold Lake, Alberta. You will assist customers, operate the cash register, and help with stocking and merchandising to maintain a clean, safe store environment.

Responsibilities include handling merchandise, unloading trucks, and ensuring friendly interactions with customers and team members. This role emphasizes reliability, punctuality, and adherence to store standards.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform physical duties listed.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills with problem solving.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, trash and tidiness.
• Other duties as assigned.

Skills

High school diploma

Customer service

Follow instructions

Heavy lifting

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations

• Manage sales transactions while working assigned cash register

• Maintain security of cash and protect company assets

• Keep the store well-stocked, and recover merchandise

• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

• Ability to follow instructions and interpret operational documents is required

• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

• Excellent customer service and relationship management skills are required

• Strong organizational and communication skills are required

• Strong problem-solving and decision-making skills are required

Part time

6603 51 Street,Cold Lake,Alberta T9M 1C8

Operations

40187

Dollar Tree