Customer Service Associate I

Dollar Tree, Inc.; Prince Albert; On-site; CAD 17,000 - 22,000; Part time

Job summary

Dollar Tree in Prince Albert, Saskatchewan is seeking a Customer Service Associate to join our team and deliver friendly, efficient service at the register and on the floor.

You will assist customers, handle transactions, restock shelves, unload merchandise, and keep the store clean and safe. The role requires strong communication, reliability, and the ability to lift up to 50 lbs as needed; prior retail experience is preferred.

Qualifications

• Minimum high school diploma or equivalent preferred.
• Retail or service industry experience preferred.
• Ability to lift 30–50 lbs and stand/walk for long periods.
• Excellent customer service and relationship management skills.
• Strong organizational and communication abilities.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Maintain a clean, safe, and presentable store environment.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Following instructions

Education

High school diploma or equivalent

Tools

Cash register

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time

Unit 629,801 15th St E,Prince Albert,Saskatchewan S6V0C7

Operations

40252

Dollar Tree