Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Amherstburg; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for a part-time Customer Service Associate located at 400 Sandwich St South, Amherstburg, Ontario. This role focuses on delivering exceptional shopping experiences by assisting customers, managing sales transactions, and ensuring the store is well-stocked and clean.

The ideal candidate should have a high school diploma and previous retail experience, alongside strong communication, organizational, and problem-solving skills. The starting pay for this position is $17.60 per hour.

Qualifications

• Must have previous customer service experience in retail or similar.
• Ability to lift between 30 and 50 lbs required.
• Strong problem-solving and decision-making skills necessary.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while using the cash register.
• Ensure cleanliness throughout the store.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise
• Receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
• Ability to follow instructions and interpret operational documents required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills required
• Strong organizational and communication skills required
• Strong problem‑solving and decision‑making skills required

The starting pay for this position is $17.60 per hour.

Part‑time position located at 400 Sandwich St South, Amherstburg, Ontario, N9V 3L4.

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