Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Windsor; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is hiring for a part-time customer service role in Windsor, Ontario. Responsibilities include assisting customers, managing transactions, and maintaining store cleanliness. Ideal candidates will have a high school diploma and prior customer service experience, with a starting pay of $17.60 per hour.

We are committed to supporting candidates with disabilities throughout the recruitment process. Please inform us about any individual accessibility needs.

Qualifications

• Ability to lift between 30 and 50 lbs.
• Capacity to follow instructions and interpret documents.
• Excellent relationship management skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain the cleanliness and stock of the store.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Responsibilities

• Assists customers with questions and recommendations.
• Manages sales transactions while working assigned cash register.
• Maintains security of cash and protects company assets.
• Keeps the store well-stocked and recovers merchandise.
• Receives merchandise and helps with unloading trucks and stock replenishment in accordance with productivity standards.
• Ensures a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintains cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications and Skills

• High school diploma or equivalent (preferred).
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred).
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height.
• Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

The starting pay for this position is $17.60 per hour.

Location: Huron Church Rd., Windsor, Ontario N9C 3Z3.

This is a part time position.

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs.