customer service associate

DOLLAR TREE STORES CANADA, INC.; Winnipeg; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a Customer Service Associate in Winnipeg, Manitoba. This part-time position involves assisting customers, managing cash transactions, and maintaining store cleanliness.

The ideal candidate should have a high school diploma and experience in customer service. Applicants must be able to lift up to 50 lbs and exhibit strong communication and organizational skills. Join a team where your contributions help create a positive shopping experience.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to lift 30 to 50 lbs and meet physical demands of the job.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist in unloading trucks.
• Ensure cleanliness throughout the store.

Skills

Customer service skills

Relationship management skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Customer Service Associate

Location: Part time, 166 Osborne St, Winnipeg, Manitoba R3L 1Y8 Operations 40331 Dollar Tree

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent (preferred).
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred).
• Ability to follow instructions and interpret operational documents (required).
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills (required).
• Strong organizational and communication skills (required).
• Strong problem‑solving and decision‑making skills (required).

Accessibility

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.