Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Winnipeg; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a part-time Customer Service Associate in Winnipeg, Manitoba. The ideal candidate will assist customers, manage cash transactions, and maintain the store's cleanliness and security.

Responsibilities include answering customer questions, unloading and stocking merchandise, and ensuring a positive shopping experience. Preferred qualifications include a high school diploma, previous experience in customer service, and the ability to lift up to 50 lbs. Join our team and help create a welcoming environment for every customer!

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.
• Maintain cleanliness throughout the store.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Organizational skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate for Dollar Tree to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem‑solving and decision‑making skills required.

Part Time. 2-1375 Mcphillips St., Winnipeg, Manitoba, R2V 3V1.