Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Edmonton; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a Customer Service Associate in Edmonton to enhance the shopping experience for customers. Responsibilities include managing transactions, assisting customers, and maintaining store cleanliness.

The ideal candidate should have a high school diploma, retail experience, and strong customer service skills. This is a part-time position located at 4926 98 Avenue Nw., Edmonton, Alberta T6B 2Y7.

Qualifications

• Customer service experience in retail, hotel, restaurant, grocery, or drug store environment is preferred.
• Ability to lift between 30 and 50 lbs. and meet demands of frequent physical tasks.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain cleanliness throughout the store.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time. Location: 4926 98 Avenue Nw., Edmonton, Alberta T6B 2Y7. Operations: 40271, Dollar Tree.