Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Saskatoon; On-site; CAD 19,286 - 24,796; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. in Saskatoon is seeking a part-time Customer Service Associate to enhance the shopping experience for every customer. You will assist customers, manage transactions, and ensure the store is well-organized and clean.

The ideal candidate should have previous customer service experience and be capable of performing physical tasks such as lifting and stocking. Strong communication and problem-solving skills are essential for success in this role.

Qualifications

• Previous experience in customer service is highly preferred.
• Ability to lift 30 to 50 lbs and perform various physical tasks.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain security of cash.
• Keep the store stocked and clean.

Skills

Customer service experience

Strong communication skills

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

Part time #9-805 Circle Dr East, Saskatoon, Saskatchewan S7K 3S4 Operations 40186 Dollar Tree