Customer Service Associate

Timber Creek Golf; Whitchurch-Stouffville; Hybrid; CAD 21,000 - 26,000; Full time

Job summary

Timber Creek Golf in Ontario welcomes team players who focus on customer service and a friendly, can-do attitude. This is a multi-role, customer-facing position with training across different tasks to keep daily work varied and exciting.

As a staff member, you will assist guests, relay information about play, supervise activities for safety, handle food, and keep the facilities clean and well maintained. Shifts typically include mid-day and evening hours.

Qualifications

• Strong customer service skills required.
• Ability to communicate clearly with guests and team members.
• Willingness to be trained across multiple positions to keep daily tasks varied.
• Maintain a friendly, can-do attitude at all times.
• Flexible with shift timing including mid-day and evenings.

Responsibilities

• Assist customers with a friendly, confident approach.
• Relaying play information and instructions to guests.
• Supervise activities to ensure safe, rule-abiding play.
• Handle food and scoop ice cream.
• Daily cleaning and outdoor grounds maintenance.
• Work midday and evening shifts.

Skills

Customer service

Communication

Shift versatility

Teamwork

Job description

Strong customer service skills. This is a customer-facing position. Any staff member who joins our team requires a helpful can-do attitude. We are a fun destination for our customers who come to us to enjoy themselves. Service with a smile!

Staff will be trained in multiple positions to ensure diversity of tasks and make every day different and exciting.

Cashier and relaying play instruction: Serving customers and relaying information with confidence an enthusiastic approach and a friendly smile.

Supervising activities: You will be responsible for ensuring that people adhere to our rules of play to ensure a fun-filled and safe experience.

Food handling and scooping ice cream.

Daily cleaning and maintenance. We pride ourselves on our well-maintained facility. Lots of work goes into making our grounds look their best. Routine cleaning, garbage, eating areas, and maintenance of the outdoor grounds, specifically weeding and pruning.

Most shifts for our customer service associates include mid-day and evening hours.