Clerk, customer service

JobsMedia.io; Saint-Jean-sur-Richelieu; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Free parking available

Work Term: Permanent

Work Language: French

Hours: 35 to 40 hours per week

Job summary

JobsMedia.io is hiring a customer service assistant in Saint-Jean-sur-Richelieu. The role focuses on answering inquiries, providing information to customers, and supporting billing processes. You will explain service options and associated costs to clients in a clear, professional manner.

Applicants should have a secondary school diploma and 1–2 years of experience, with comfort using Outlook, Windows, and online databases. French language skills are required, and parking is available on-site.

Qualifications

• High school diploma required.
• 1 year to less than 2 years of experience preferred.
• Ability to explain services and pricing clearly in English or French.

Responsibilities

• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered

Skills

Customer service

Communication

Bilingual English/French

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

MS Windows

Database software

Internet

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• or equivalent experience

Tasks

• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered

Computer and technology knowledge

• Database software
• Internet
• MS Outlook
• MS Windows

Screening questions

• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

• Morning
• Day
• Weekend

Other Benefits

• Free parking available
• Work Term: Permanent
• Work Language: French
• Hours: 35 to 40 hours per week