Customer-Focused Service Advisor | Grow with a Local Team

Precision Auto Parts and Repairs; Area E (Thornhill); On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Locally Owned Business

Team oriented environment

Opportunity for Growth

Flexibility

Competitive Compensation

Bonus based on performance

Company parties

Training & development

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Wellness resources

Job summary

Precision Auto Parts and Repairs is seeking a Service Advisor to join our locally owned BC shop. This role balances customer care, clear communication, and sales, serving as the main contact from intake through delivery to drive customer satisfaction and shop revenue.

You will present recommendations, coordinate workflow with technicians and parts staff, and ensure a professional experience that builds trust and long-term relationships with customers.

Qualifications

• Experience in customer-facing roles, with emphasis on clear communication and building trust.
• Ability to present recommendations and close service opportunities.
• Strong organizational skills to manage multiple vehicles and workflows.

Responsibilities

• Greet customers professionally and guide them through intake and inspection.
• Build and present estimates using digital inspections and pricing guidelines.
• Communicate clearly with customers, technicians, and parts staff to manage timelines.
• Follow intake, documentation, follow-up, and delivery procedures.
• Ensure a positive final experience through quality control and post-service follow-up.

Skills

Customer service

Sales

Communication

Time management

Job description

Precision Auto Parts and Repairs is seeking a Service Advisor to join our locally owned BC shop. This role balances customer care, clear communication, and sales, serving as the main contact from intake through delivery to drive customer satisfaction and shop revenue.

You will present recommendations, coordinate workflow with technicians and parts staff, and ensure a professional experience that builds trust and long-term relationships with customers.