Customer-Focused Retail Stock & Service Associate

Wal-Mart Canada Corp; Mission; On-site; CAD 21,000 - 30,000; Full time

Job summary

Wal-Mart Canada Corp. is hiring a Consumables Associate to support the salesfloor operations in Mission, BC. You will greet customers, help them locate products, promote services, and assist with purchases while keeping the store safe and organized.

The role emphasizes teamwork, accurate merchandising, and friendly customer service in a fast-paced retail environment. Minimum age is 16, with a focus on a welcoming shopping experience.

Qualifications

• Age – 16 or older

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

Wal-Mart Canada Corp. is hiring a Consumables Associate to support the salesfloor operations in Mission, BC. You will greet customers, help them locate products, promote services, and assist with purchases while keeping the store safe and organized.

The role emphasizes teamwork, accurate merchandising, and friendly customer service in a fast-paced retail environment. Minimum age is 16, with a focus on a welcoming shopping experience.