Retail Consumables Specialist: Customer Service & Stocking

Wal-Mart Canada Corp; Guelph; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate to help stock merchandise on the sales floor, assist customers, and support backroom operations in a fast-paced environment.

The role emphasizes friendly customer service, merchandising, and safe, accurate handling of goods with a focus on maintaining presentation and completing required paperwork. Starting pay is described as minimum wage.

Qualifications

• Age - 16 or older.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

Walmart Canada is seeking a Consumables Associate to help stock merchandise on the sales floor, assist customers, and support backroom operations in a fast-paced environment.

The role emphasizes friendly customer service, merchandising, and safe, accurate handling of goods with a focus on maintaining presentation and completing required paperwork. Starting pay is described as minimum wage.