Credit & Lending Solutions Advisor

goeasy Ltd.; Mission; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

RRSP match

Employee discounts

24/7 healthcare access

Job summary

goeasy Ltd. is hiring a Financial Service Representative to welcome customers, assess their needs, and connect them with suitable lending solutions. You’ll engage in person, by phone, and by email in a fast-paced, customer-facing environment.

The role emphasizes empathy, credit-building guidance, and cross-selling, with monthly bonuses and a CAD 20.00/hour base pay. Candidates must pass criminal, employment, and credit checks and be legally eligible to work in Canada.

Qualifications

• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
• Experience in a customer-facing environment and comfortable interacting with customers over the phone.
• Strong objection handling and negotiation skills.
• Financially motivated sales representatives who thrive in fast-paced and competitive environments.
• Able to pass background checks (criminal, employment, and credit).
• Must be legally eligible to work in Canada on a full-time basis; we are not able to provide sponsorship.

Responsibilities

• Build strong relationshipby welcoming and engaging customers in person, over the phone, and by email.
• Demonstratecompassionandempathyfor our customers by understanding their situation and needs and matching them to a suitable financial product.
• Educate and empowercustomers to achieve their financial goals through building their credit.
• Capitalizeon financial cross-sales and add-on products.
• Managecollectionsactivities for all past due financial accounts.
• Secureall required information to fulfill customer applications for products and services with strong attention to detail.

Skills

Excellent communication

Customer-facing experience

Objection handling

Negotiation skills

Eligibility to work in Canada

Job description

goeasy Ltd. is hiring a Financial Service Representative to welcome customers, assess their needs, and connect them with suitable lending solutions. You’ll engage in person, by phone, and by email in a fast-paced, customer-facing environment.

The role emphasizes empathy, credit-building guidance, and cross-selling, with monthly bonuses and a CAD 20.00/hour base pay. Candidates must pass criminal, employment, and credit checks and be legally eligible to work in Canada.