Customer-Facing Office Administrator

Trail Appliances Ltd.; Langford; On-site; CAD 30,000 - 36,000; Full time

Job summary

Trail Appliances Ltd. is seeking an Office Administrator to join a fast-growing team in BC. The role is 50% customer-facing and 50% administrative, supporting customers and showroom teams with inquiries and payments in a busy store environment.

Contract duration is 6 months, with a 40-hour work week and weekend shifts. Compensation is $23.75/hour, with driving required for daily bank deposits and on-site work at multiple BC locations.

Qualifications

• Minimum typing speed of 40 words per minute.
• Strong attention to detail and accuracy in administrative tasks.
• Excellent written and spoken communication skills.
• Experience in customer service and handling inquiries.

Responsibilities

• Provide exceptional customer service as main point of contact for customers.
• Handle inbound calls and inquiries, both over the phone and in person.
• Assist in store administration and general office duties.
• Collaborate with Sales and Support teams to ensure timely service.
• Proactively personalize customer experiences and build rapport.

Skills

Typing 40 wpm

Attention to detail

Communication skills

Customer service

Teamwork

Tools

Microsoft Office

Job description

Trail Appliances Ltd. is seeking an Office Administrator to join a fast-growing team in BC. The role is 50% customer-facing and 50% administrative, supporting customers and showroom teams with inquiries and payments in a busy store environment.

Contract duration is 6 months, with a 40-hour work week and weekend shifts. Compensation is $23.75/hour, with driving required for daily bank deposits and on-site work at multiple BC locations.