Customer Experience Specialist

The Body Shop Canada Ltd; Kamloops; On-site; CAD 25,000 - 30,000; Full time

Job summary

The Body Shop Canada Ltd is hiring for a store role in Kamloops. You will deliver excellent customer service, drive sales, and create engaging experiences while maintaining a clean, well-stocked selling floor.

You’ll connect with customers, recommend products, and work with the team to hit sales targets and stay current on promotions. Open availability for evenings, weekends and holidays is required; this role emphasizes strong communication, a customer-focused mindset and a willingness to learn

Qualifications

• Proven ability to deliver excellent customer service and product recommendations.
• Able to work evenings, weekends and holidays with a positive, proactive attitude.
• Strong communication and interpersonal skills for collaboration with teammates.

Responsibilities

• Support store management to drive sales and profit through outstanding service.
• Maintain store presentation, keep space clean, organized, and well stocked.
• Engage customers, understand needs, and suggest suitable products.
• Collaborate with team to meet or exceed sales targets.
• Stay informed on product knowledge, promotions, and store policies.

Skills

Customer service

Sales

Communication

Teamwork

Product knowledge

Job description

The Body Shop Canada Ltd is hiring for a store role in Kamloops. You will deliver excellent customer service, drive sales, and create engaging experiences while maintaining a clean, well-stocked selling floor.

You’ll connect with customers, recommend products, and work with the team to hit sales targets and stay current on promotions. Open availability for evenings, weekends and holidays is required; this role emphasizes strong communication, a customer-focused mindset and a willingness to learn