Customer Experience Lead - Merivale Place, Nepean ON

Melanie Lyne; Ottawa; Sur place; CAD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Employee discount

Dynamic team

Career development program

Work-life balance

Résumé du poste

Melanie Lyne in Ottawa is seeking a Team Leader who is passionate about fashion and delivering memorable customer experiences. You will train the sales team, promote programs, and monitor store performance.

You will open and close the store, handle price changes and orders, and help maintain a clean and inviting shopping environment. The role offers career development within a dynamic, supportive team.

Qualifications

• Experience leading a sales team or training staff.
• Strong customer service and selling skills.
• Interest in developing a career in retail.

Responsabilités

• Act as a stylist to build a personalized wardrobe for customers.
• Develop and train the sales team on exemplary customer service, promotions, product knowledge and trends.
• Monitor sales targets and take actions to influence store results.
• Perform daily tasks such as price changes, shipping orders/transfers and store cleanliness.
• Open and close the store as required.

Connaissances

Leadership

Customer service

Sales training

Retail knowledge

Description du poste

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!