Customer Experience & Finance Specialist - Flexible Hours

Ford Motor; Edmonton; Vor Ort; CAD 38.000 - 52.000; Vollzeit

Zusammenfassung

Ford Credit Canada is seeking a Customer Service Representative to provide personalized service and professional expertise to Ford/Lincoln dealers and customers. You will engage with customers, guiding them through finance or lease journeys and resolving inquiries with precision.

As a brand ambassador, you will help build loyalty and a premium ownership experience, working within a large team and supporting a broad dealer network across hours that include early mornings.

Qualifikationen

• Experience in customer service preferred.
• Ability to navigate finance or lease journey for customers.

Aufgaben

• Engage with customers and seeing each contact as an opportunity to provide excellent service.
• Help customers navigate their finance or lease journey with professional expertise.
• Resolve complex inquiries with precision and build long-term loyalty.
• Support Ford Credit Canada’s reputation as a customer-focused industry leader through a premium ownership experience.

Jobbeschreibung

Ford Credit Canada is seeking a Customer Service Representative to provide personalized service and professional expertise to Ford/Lincoln dealers and customers. You will engage with customers, guiding them through finance or lease journeys and resolving inquiries with precision.

As a brand ambassador, you will help build loyalty and a premium ownership experience, working within a large team and supporting a broad dealer network across hours that include early mornings.