Customer Data Coordinator

Tenaquip-Ltd.; Senneville; On-site; CAD 42,000 - 56,000; Full time

Job summary

Tenaquip-Ltd. is seeking a Customer Data Coordinator to maintain accuracy of customer records, manage mailing lists, and assist with customer communications and campaigns.

This role supports marketing, sales, and service operations across the organization, helping ensure effective outreach and excellent service. You will update accounts, verify information, prepare mailing lists, coordinate data requests, and provide administrative support to teams.

Qualifications

• 1-2 years of administrative experience or similar roles.
• Proficiency in Microsoft Excel and general Office tools.
• Bilingual French and English, written and spoken, to interact with partners and staff across Canada.
• Experience with CRM or ERP systems is an asset.

Responsibilities

• Maintain and update customer accounts and contact information in the company database.
• Verify and update customer information by contacting customers.
• Prepare and maintain mailing lists for marketing promotions and campaigns.
• Assist with customer communications and distribution of promotional materials.
• Coordinate requests for customer information updates and respond to data inquiries.
• Provide administrative support to Marketing, Sales, and Customer Service teams.
• Support reception and general office administration occasionally.

Skills

Excel

Data entry

Bilingual (French/English)

CRM

Tableau

Microsoft Office

Tools

CRM systems

Tableau

Microsoft Office

Job description

The Customer Data Coordinator plays a key role in maintaining the accuracy and integrity of customer information, managing mailing lists, and assisting with customer communications and promotional campaigns. Accurate and up-to-date customer information supports marketing, sales, and service operations across the organization. This role will help ensure the effectiveness of our marketing efforts and support excellent customer service.

Responsibilities:

• Maintain and update customer accounts and contact information within the company database.
• Contact customers to verify and update account information.
• Ensure customer records are accurate, organized, and up to date.
• Maintain and review database reports to ensure accuracy and integrity.
• Prepare and maintain mailing lists for marketing promotions and campaigns.
• Assist with customer communications and the distribution of promotional materials.
• Coordinate, build and respond to requests for customer information updates.
• Assist in planning and coordinating corporate events, conferences, tradeshows.
• Provide administrative support to Marketing, Sales, and Customer Service teams.
• Support reception and general office administration on an occasional basis.

Qualifications:

• Minimum 1-2 year experience an administrative role.
• Strong proficiency in Microsoft Excel.
• Ability to use basic Microsoft Office Suite (Word, PowerPoint, Outlook, Teams).
• ERP and reporting systems (Tableau, CRM), an asset
• Ability to accurately enter and maintain data records.
• Ability to manage confidential information with discretion.
• Strong attention to detail, good organizational and time management skills.
• Customer-focused with a collaborative team-oriented approach.
• Bilingual (French and English*), spoken and written. (*) This qualification is required as you will be interacting with partners, vendors, internal/external clients and/or staff across Canada on a regular basis.

We are an equal opportunity employer. While we appreciate all the expressed interest in joining our team, only candidates selected for interviews will be contacted.