Front Desk Coordinator

Worklan; Boucherville; On-site; CAD 36,000 - 48,000; Full time

Job summary

Workland seeks a Front Desk Coordinator to greet visitors, direct calls, and provide essential administrative support. You will ensure a positive first impression and maintain an organized front desk in a friendly, collaborative environment.

The ideal candidate is early in their career, eager to learn, and capable of handling multiple tasks with professionalism. Fluency in French is required, with English as an asset in a bilingual setting.

Qualifications

• 1 to 3 years of experience in reception, customer service, or administration
• Good organizational skills and attention to detail
• Comfortable using Microsoft Office, Google Workspace, and basic office software
• Interest in learning new technologies and tools, including AI-powered solutions
• Fluency in French (spoken and written); functional English
• Ability to manage several tasks in a fast-paced environment

Responsibilities

• Greet visitors warmly and direct them to the appropriate person or department
• Answer, screen, and forward incoming phone calls and emails, ensuring requests are handled efficiently
• Manage reception area to ensure it remains professional and organized
• Receive, sort, and distribute mail and deliveries
• Schedule appointments and manage meeting room bookings
• Perform basic administrative tasks such as data entry, filing, and document preparation
• Support managers and team members with general administrative tasks
• Contribute to maintaining a professional, organized, and customer-focused office environment

Skills

Organizational skills

Communication skills

French language

MS Office / Google Workspace

Tools

Microsoft Office

Google Workspace

Job description

LOOKING FOR A FRONT DESK COORDINATOR

Are you friendly, organized, and enjoy being the first point of contact for clients and visitors? Do you have strong communication skills and a desire to build a career in administration or customer service? This is an excellent opportunity to gain experience in a professional, supportive, and people-oriented environment.

ABOUT THE OPPORTUNITY

Workland is recruiting for a Quebec-based company known for its eco-friendly values and strong customer service. As a Front Desk Coordinator, you will play a key role in creating a positive first impression while supporting daily front-desk and administrative operations.

This position is ideal for someone at the beginning of their career who wants to develop administrative skills, gain hands‑on office experience, grow within a collaborative organization, and play an important support role.

WHY SHOULD YOU BE INTERESTED IN THIS OPPORTUNITY?

• Gain hands‑on and valuable customer service experience in administration and customer service
• Be part of a friendly and supportive team where collaboration is valued
• Learn from approachable managers who encourage development
• Develop your organizational and communication skills
• Contribute to a company committed to sustainability and quality service
• Enjoy stable working conditions, benefits, and opportunities to grow within the organization
• Feel valued as an essential part of daily operations

POSITION SUMMARY

The Front Desk Coordinator is responsible for welcoming visitors, answering and directing calls, and providing general administrative support. This role ensures smooth front‑desk operations while delivering a professional and welcoming experience to clients, employees, and partners.

You will be a central point of contact and contribute directly to the efficiency and image of the organization.

YOUR TASKS AND RESPONSIBILITIES WILL BE:

• Greet visitors warmly and direct them to the appropriate person or department;
• Answer, screen, and forward incoming phone calls and emails, ensuring requests are handled efficiently;
• Manage reception area to ensure it remains professional and organized;
• Receive, sort, and distribute mail and deliveries;
• Schedule appointments and manage meeting room bookings;
• Perform basic administrative tasks such as data entry, filing, and document preparation;
• Support managers and team members with general administrative tasks;
• Contribute to maintaining a professional, organized, and customer-focused office environment.

THE REQUIREMENTS FOR THIS POSITION ARE:

• 1 to 3 years of experience in reception, customer service, or administration (experience from internships, retail, or hospitality is considered an asset);
• Good organizational skills and attention to detail;
• Comfortable using Microsoft Office, Google Workspace, and basic office software;
• Interest in learning new technologies and tools, including AI‑powered solutions;
• Fluency in French (spoken and written); functional English (Bilingualism is an asset);
• Ability to manage several tasks in a fast‑paced environment.

IDEAL CANDIDATE CHARACTERISTICS:

• Friendly, professional, and customer‑focused;
• Reliable, organized, and punctual;
• Comfortable interacting with a wide range of people;
• Positive attitude and eagerness to learn;
• Team player who enjoys supporting others;
• Adaptable and calm under pressure.