Customer Data Coordinator

Tenaquip; Senneville; On-site; CAD 42,000 - 54,000; Full time

Job summary

Tenaquip is seeking a Marketing Customer Data Coordinator to maintain accurate customer information, manage mailing lists, and assist with customer communications and promotional campaigns.

You will collaborate with Marketing, Sales and Customer Service teams across Canada, enter and protect data with discretion, and help plan events and campaigns. Bilingual French and English communication is required.

Qualifications

• 1–2 years of administrative experience.
• Proficient in Microsoft Excel.
• Proficient with MS Office Suite (Word, PowerPoint, Outlook, Teams).
• ERP and CRM experience are an asset.
• Able to enter and maintain data records accurately and confidentially.
• Strong attention to detail and time management.
• Customer-focused with a collaborative approach.
• Excellent communication skills.
• Bilingual French and English, spoken and written.

Responsibilities

• Maintain and update customer accounts and contact information within the company database.
• Contact customers to verify and update account information.
• Ensure customer records are accurate, organized, and up to date.
• Maintain and review database reports to ensure accuracy and integrity.
• Prepare and maintain mailing lists for marketing promotions and campaigns.
• Assist with customer communications and the distribution of promotional materials.
• Coordinate, build and respond to requests for customer information updates.
• Assist in planning and coordinating corporate events, conferences, tradeshows.
• Provide administrative support to Marketing, Sales, and Customer Service teams.
• Support reception and general office administration on an occasional basis.

Skills

Excel

Office Suite

CRM

Tableau

Data entry

Discretion

Attention to detail

Communication

Team player

Bilingual FR/EN

Tools

Tableau

CRM

ERP

Job description

The Marketing Customer Data Coordinator plays a key role in maintaining the accuracy and integrity of customer information, managing mailing lists, and assisting with customer communications and promotional campaigns. Accurate and up-to-date customer information supports marketing, sales, and service operations across the organization. This role will help ensure the effectiveness of our marketing efforts and support excellent customer service.

Responsibilities

• Maintain and update customer accounts and contact information within the company database.
• Contact customers to verify and update account information.
• Ensure customer records are accurate, organized, and up to date.
• Maintain and review database reports to ensure accuracy and integrity.
• Prepare and maintain mailing lists for marketing promotions and campaigns.
• Assist with customer communications and the distribution of promotional materials.
• Coordinate, build and respond to requests for customer information updates.
• Assist in planning and coordinating corporate events, conferences, tradeshows.
• Provide administrative support to Marketing, Sales, and Customer Service teams.
• Support reception and general office administration on an occasional basis.

Qualifications

• Minimum 1-2 year experience an administrative role.
• Strong proficiency in Microsoft Excel.
• Ability to use basic Microsoft Office Suite (Word, PowerPoint, Outlook, Teams).
• ERP and reporting systems (Tableau, CRM), an asset
• Ability to accurately enter and maintain data records.
• Ability to manage confidential information with discretion.Strong attention to detail, good organizational and time management skills.
• Customer-focused with a collaborative team-oriented approach.
• Strong communication skills.
• Bilingual (French and English), spoken and written. This qualification is required as you will be interacting with partners, vendors, internal/external clients and/or staff across Canada on a regular basis.

We are an equal opportunity employer.