Customer Care & Dispatch Coordinator

Jobtailor; Canada; On-site; CAD 34,000 - 48,000; Full time

Job summary

Jobtailor in Canada is seeking an administrative dispatcher support professional to handle Crown customers and service technicians, dispatch technicians, and enter payroll hours. The role also processes parts and service billing, creates daily work orders, and maintains records while assisting other departments as needed.

The candidate should bring strong phone, communication, and organizational skills, with proficiency in Microsoft Office.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.
• Excellent phone skills.
• Good communication, organizational, math and computer skills.
• Experience with Microsoft Office.

Responsibilities

• Process incoming calls from Crown customers and Service Technicians.
• Dispatch technicians.
• Enter technician payroll hours.
• Process parts and service billing.
• Create daily work orders.
• Maintain records and files.
• Assist other departments as needed.

Skills

Excellent phone skills

Communication skills

Organizational skills

Multitasking

Leadership potential

Education

High School Diploma Or Equivalent

Tools

Microsoft Office

Job description

Jobtailor in Canada is seeking an administrative dispatcher support professional to handle Crown customers and service technicians, dispatch technicians, and enter payroll hours. The role also processes parts and service billing, creates daily work orders, and maintains records while assisting other departments as needed.

The candidate should bring strong phone, communication, and organizational skills, with proficiency in Microsoft Office.