Customer Care Associate — After-Sales & Solutions

Leon's Furniture; Sault Ste. Marie; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits after 3 months

Profit Sharing

Employee Discounts & Partner Discount

Coast-to-coast growth opportunities

Job summary

Leon’s Furniture in Canada is seeking a Full Time Customer Care Associate to deliver world class service to our valued customers. You will handle daily reports, maintain customer accounts, and respond promptly to inquiries while ensuring a positive after-sales experience.

This role requires clear communication, strong problem solving and teamwork across departments. Some evenings and weekend shifts are required, with benefits after 3 months and access to employee and partner discounts as part of

Qualifications

• Ability to communicate clearly, both written and orally.
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts are required

Responsibilities

• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after-sales service.
• Collaborate across teams to maintain service standards

Skills

Clear communication

Problem solving

Organizational skills

Team collaboration

Customer interaction

Job description

Leon’s Furniture in Canada is seeking a Full Time Customer Care Associate to deliver world class service to our valued customers. You will handle daily reports, maintain customer accounts, and respond promptly to inquiries while ensuring a positive after-sales experience.

This role requires clear communication, strong problem solving and teamwork across departments. Some evenings and weekend shifts are required, with benefits after 3 months and access to employee and partner discounts as part of